Agenda

West Devon Overview and Scrutiny Committee - Tuesday, 29th October, 2013

Items
No.	Item
1.	Agenda Letter PDF 141 KB
2.	Reports Reports to O&S:
2a	Item 6 - Monitoring of West Devon Community and Voluntary Services and Citizens Advice Bureau Service Level Agreements 2012/13 PDF 88 KB Additional documents: Appendix A - WDCVS SLA Monitoring Report 2012-13. , item 2a PDF 410 KB Appendix B - WDCAB SLA Monitoring Report 2012-13. , item 2a PDF 564 KB
2b	Item 7 - Impact of Welfare Reforms PDF 70 KB Additional documents: Appendix 1 , item 2b PDF 90 KB
2c	Item 8 - Ombudsman Update and Annual Letter PDF 95 KB Additional documents: Appendix A - The Local Government Ombudsman's Annual Letter 2012-13. , item 2c PDF 51 KB Appendix B - Table of Ombudsman Complaints 2012-13. , item 2c PDF 35 KB
2d	Item 9 - Performance Indicators (Q4 2012/13 and Q1 2013/14) PDF 69 KB Additional documents: Appendix A - Balanced Scorecard. , item 2d PDF 162 KB Appendix B - Background and Exception Report. , item 2d PDF 107 KB Appendix C - Actions available to address performance. , item 2d PDF 34 KB Appendix D - South Hams Balanced Scorecard. , item 2d PDF 219 KB Appendix E - Balanced Scorecard Q4 2012-13. , item 2d PDF 162 KB
2e	Item 10 - Update on Agency Staff PDF 122 KB
2f	Item 11 - Conclusion of the work of the Focus Review Working Group PDF 82 KB
3.	Minutes PDF 106 KB